Omni-Channel AI

AI First Customer Experience

Automate interactions, personalize engagement, and scale your customer service effortlessly across every channel.

Solutions

Effortless AI-Powered Customer Engagement

Seamlessly Connect, Customize, and Optimize Every Interaction

Bring all your customer conversations into one place, customize AI behavior to align with your brand, and leverage real-time insights to enhance the customer experience across every channel.

Seamless Omni-Channel Interactions

All Your Customer Conversations in One Place

DOO brings every customer interaction whether on email, WhatsApp, or social media into one unified inbox, ensuring no message is missed and response times are minimized.

Personalized AI Control

Tailor Your AI Agents to Match Your Brand. Gain full control over your AI agents with DOO's Control Tower. Customize their voice, adjust interaction styles, and ensure they provide a consistent and branded customer experience across all channels.

Data-Driven CX Optimization

Optimize Customer Experience with Actionable Insights. Leverage DOO’s Analytics Hub to monitor AI performance and customer sentiment across all channels. Use real-time insights to continuously improve customer satisfaction and service quality.

Features

Tools to Elevate Customer Experience

Connect Seamlessly & Manage Effectively

Discover how DOO’s powerful tools help you engage customers effortlessly, nurture leads, and enhance team productivity across all channels.

Automated Responses

Enable your AI agents to handle routine customer inquiries instantly, ensuring quick responses while freeing up your team for more complex tasks.

Unified Inbox

Manage customer interactions, leads and requests seamlessly across channels ensuring no message is overlooked.

Multi-Channel Integration

Seamlessly integrate with platforms like email, WhatsApp, Instagram, Websites & Apps to offer a consistent and personalized experience across all channels.

Control Tower

Easily configure settings, adjust brand tone, and control interaction preferences to ensure AI agents meet your service standards.

Analytics Hub

Track key metrics, such as customer sentiment and AI performance, to continuously enhance customer satisfaction and service efficiency.

Customer Management

Label, track, and manage leads efficiently with built-in CRM features. Use automated workflows to nurture leads and streamline your sales funnel.

All Conversations in One Place

Data-Driven Insights for Better CX

Full Control Over Your AI Agents

Benefits

Unlock the Power of DOO

Customer Satisfaction

Provide quick, personalized responses across channels, leading to higher satisfaction and loyalty.

Seamless Interactions

Centralize all customer conversations in one platform for efficient, organized management.

Team Productivity

Automate routine inquiries to free up your team for higher-value tasks, enhancing productivity.

Data Insights

Gain actionable insights to understand customer sentiment and make informed service improvements.

Personalized Engagement

Align AI agents with your brand’s voice for consistent, engaging customer experiences.

Lead Management

Track, label, and manage leads efficiently to nurture prospects and improve conversions.

Highlights
13X

Faster growth

75%

Increased efficiency

50%

Increased revenue

250K

Customer Interactions

500+

Integrations

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