CX Automation
Automate and centralize customer interactions across all platforms with AI-powered agents that deliver instant, accurate responses.
Key Features
- 24/7 Availability: Ensure your customers receive support at any time, day or night.
- Human Agent Handoff: Effortlessly transition complex cases to human agents.
- Omni-Channel Support: Integrate with WhatsApp, Instagram, Facebook, email, and web chat.
- Intelligent Ticketing: Automatically categorize and prioritize tickets based on urgency and content.
- Response Templates: Pre-built responses for common inquiries to maintain consistency.
Benefits
- Increased Efficiency: Automate repetitive tasks, freeing up your team for high-value work.
- Consistency: Ensure uniform responses across all channels.
- Scalability: Handle increased interaction volume without additional resources.