Type your website. Meet your AI agent.
- AI customer service agents that resolve requests and take action in your systems
- Fluent in Gulf Arabic dialects and English, in the same conversation
- WhatsApp, Instagram, voice, email and web chat in one inbox
Start free. No credit card required.
Prefer to talk first? Book a demo
Trusted by customer teams across the Gulf
Watch a conversation become a system.
This is DOO running live, not a feature list. Pick a module and see the real screen, with every number from a real day.
It files itself, by who and why
Every message is read for intent and matched to the customer behind it, then labelled by topic, urgency and tier before anyone opens the queue.
Try it on your websiteWhy DOO?
Start from your website. DOO builds a working agent from it before anyone books a call.
Speaks like your customers. Gulf Arabic dialects and English, in the same conversation.
Gets things done. Refunds, bookings and order changes run inside your systems, with a person when it matters.
Stays in your control. Build, train and correct every agent in CTRL.
Trusted across the Gulf. STC, Jahez and Albaik already use DOO.
طلبك وصل متضرر؟ أرسلنا لك بديل اليوم بدون أي تكلفة. تبي نرجّع لك المبلغ بدالها؟
Agents that finish the job.
Chatbots answer questions. DOO agents work the request through: they read what the customer sent, check your systems, act, and bring in your team when a person should step in. In Arabic or English, on every channel.
طلبي وصل ناقص، وين الباقي؟
Understood the request
Gulf Arabic, missing item on order 4471
Checked the order in your system
1 of 3 items was not delivered
Arranged the missing item
Added to tonight's delivery, no charge
Replied and closed the conversation
Same dialect, no handoff needed
- Answer in the customer's own dialect
- Read voice notes, photos and files
- Take action inside your systems
- Hand over to a person with full context
- Label every conversation by intent
- Spot unhappy customers early
- Run automations without code
- Send campaigns that reply in the inbox
- Report on every conversation
- Learn from your team's corrections
Every channel your customers use, in one inbox.
So far, DOO agents have written 30 million replies. 79% of conversations are automated, responses are 16× faster, and 20 million minutes of human work have been saved.
Same loop.
Different conversation.
A refund in retail, an outage in telecom, an admissions deadline, a dispute above policy: the platform is one system, but what it says changes completely. Pick yours.
Your queue, finally under control
Cut the queue without cutting the quality.
You own response times, CSAT and a team that’s permanently at capacity. DOO takes the repetitive load off them entirely, so the queue stops being the job and the hard conversations get the attention they deserve.
- Repetitive volume resolved before it reaches an agent
- Quality auto-scored on every conversation, not a 2% sample
- Coaching alerts when tone or SLA slips, while it still matters
- Handled by AI
- 71%
- First response
- 0.8s
- CSAT
- 97%
Questions, answered.
Anything else, ask our team. Book a demo
What is DOO?
DOO is an AI customer service platform for Saudi Arabia and the GCC. Its AI agents go further than a chatbot: they answer customers in Arabic and English on WhatsApp, Instagram, voice, email, SMS and web chat, take action in your systems, and hand over to your team in one shared inbox.
Who uses DOO?
Customer teams across the Gulf in telecom, banking, food and delivery, government and education, including STC, Jahez, Albaik, BBK, Tamkeen and Batelco.
How does "type your website" work?
Enter your website, work email or company name. DOO reads your site and the public information about your business, then builds a working agent you can test on real questions before you speak to anyone.
Which languages and dialects does the agent speak?
Arabic and English. The agent understands and replies in Gulf dialects, including Saudi (Najdi and Hijazi), Emirati, Kuwaiti, Bahraini, Qatari and Omani, as well as Egyptian, Levantine and Modern Standard Arabic. Customers can switch languages in the same conversation and the agent answers the way they wrote.
Which channels does DOO support?
WhatsApp, Instagram, email, web chat, SMS and voice. Every channel lands in one unified inbox, so your team sees the full history when they take over.
Can the agent take actions, or does it only answer?
It takes actions. Agents run the workflows you connect, such as checking an order, moving a booking or starting a refund, and you decide which actions need a person's approval first.
What happens when a person needs to step in?
The agent hands the conversation to your team in the same inbox with the full context attached, so the customer never has to repeat themselves.
How do we control what the agent says?
In CTRL you set its personality, tone and dialect, connect your knowledge base and policies, and correct its answers. Your corrections shape the next reply.
How is our data protected?
Access is role-based, and every action an agent takes is logged with the conversation that triggered it. Our privacy policy explains how customer data is handled.
How much does it cost to start?
Nothing. You can start free with no credit card: type your website and test your agent. For plans, volumes and enterprise needs, book a demo with our team.
Meet your agent before you meet our team.
Type your website and DOO builds an agent from what's on it, so you can test it on real questions first.
Start free. No credit card required.
Prefer to talk first? Book a demo