AI First. Culturally Aware. Customer Obsessed.

    AI-powered Customer Experiences

    Exception

    AI customer service agents that take actions, train on your knowledge and speak your customers' language & dialect across all channels.

    Trusted by Leading Enterprises

    STC
    Jahez
    BBK
    Albaik
    Tamkeen
    Alsalam Bank
    McDonald's
    Gulf Insurance Group
    Ahlia University
    AUBH
    Royal University for Women
    Batelco
    Beyon Money
    Edamah
    Qlub
    STC
    Jahez
    BBK
    Albaik
    Tamkeen
    Alsalam Bank
    McDonald's
    Gulf Insurance Group
    Ahlia University
    AUBH
    Royal University for Women
    Batelco
    Beyon Money
    Edamah
    Qlub
    Features

    Watch a conversation
    become a system.

    This is DOO running live, not a feature list. Pick a module and the dashboard shows the real screen: every number from a real day.

    01 / 07 · UNIFIED INBOX

    Every channel, one queue

    Email, chat, WhatsApp, Instagram and voice land in one queue, threaded per customer, with every past conversation attached.

    app.doo.ooo/inbox LIVE
    MODULES
    All conversations 6 channels
    All 128✆ WhatsApp 41✉ Email 33💬 Chat 28◎ IG 14📞 Voice 12
    S
    Sara Al-MansouriWhatsApp + Email · 2 threads merged
    Y
    Youssef RamiVoice · call transcript ready
    N
    Nadia HabibInstagram DM · 4m ago
    Sara Al-Mansouri one thread
    WhatsApp · 09:41Hi! Is my order on the way?
    Email · 09:44Following up on my order, any update?
    ⇣ same customer · auto-merged · zero duplicates
    Reem · 09:45Hi Sara, order #8841 shipped this morning, arriving Thursday. Tracking sent to both your email and WhatsApp 📦
    Context carried12 past conversations
    Industries & teams

    Same loop. Different conversation.

    A refund in retail, an outage in telecom, an admissions deadline, a dispute above policy: the platform is one system, but what it says changes completely. Pick yours.

    YOUR QUEUE, FINALLY UNDER CONTROL

    Cut the queue without cutting the quality.

    You own response times, CSAT and a team that’s permanently at capacity. DOO takes the repetitive load off them entirely, so the queue stops being the job and the hard conversations get the attention they deserve.

    • Repetitive volume resolved before it reaches an agent
    • Quality auto-scored on every conversation, not a 2% sample
    • Coaching alerts when tone or SLA slips, while it still matters
    71%
    HANDLED BY AI
    0.8s
    FIRST RESPONSE
    97%
    CSAT
    Explore Support & CX leads
    app.doo.ooo/analytics?view=cx
    LIVE
    DAILY DIGESTSUPPORT & CX LEADS
    Where did today actually go?
    2,480 conversations · 71% closed without a human · CSAT 97% · 3 at-risk VIPs escalated · Reem is your top performer this week. Duplicate-charge complaints are up 12%, worth a look.
    DIGESTLIVE3 ACTIONS
    0%
    of conversations automated
    0×
    faster response times
    Higher
    CSAT and conversion rates
    0M
    AI responses delivered
    0M
    human minutes saved
    Multimodal AI

    One AI. Every Input.

    Our AI agents understand text, voice, images, and files, delivering seamless experiences across all interaction types.

    Text

    Natural conversations in any language

    Voice

    Speak naturally with AI agents

    Images

    Understand and analyze visuals

    Files

    Process documents and data

    Personalized Brand AI Agents

    Create AI agents that truly represent your brand and deliver exceptional customer experiences.

    1

    Build Them

    Build AI Agents with the right personality, tone, style and dialect.

    2

    Delegate Them

    Delegate AI Agents to take actions and workflows to solve customers issues.

    3

    Train Them

    Train AI Agents with your knowledge base and instructions to deliver the best outcome.

    4

    Enhance Them

    Enhance AI Agents by providing them with feedback and corrections.

    Explore Control Tower

    Ready to Transform Your Customer Experience?

    Join leading enterprises using DOO to deliver exceptional AI-powered customer service.