Control Tower
The DOO Control Tower empowers you to personalize AI agents, ensuring a consistent, branded customer experience across all channels. Adjust interaction styles, voices, and workflows to match your enterprise needs.
Key Features
- Custom Voice & Tone
- Define how your AI agents speak: friendly, professional, assertive, or empathetic.
- Align responses with your company’s brand guidelines.
- Interaction Style Customization
- Tailor AI responses to match different customer profiles.
- Choose from conversational, informative, or transactional styles.
- Brand Consistency
- Ensure your AI agents reflect your brand’s values and communication style.
- Maintain a unified experience across all customer touchpoints.
- Workflow Automation
- Create custom workflows for handling different types of queries.
- Automate follow-ups, escalations, and notifications.
- Feedback Loop
- Continuous improvement through feedback and performance data.
- Refine AI responses to meet customer expectations.
Benefits
- Brand Alignment: Maintain a unified voice across all interactions.
- Personalization: Customize interactions to enhance customer satisfaction.
- Control: Full control over how AI agents engage with customers.
