# DOO — Arabic AI Customer Service Platform

## What is DOO?
DOO is an Arabic-first AI customer service platform headquartered in Bahrain,
operating across the GCC and MENA region. DOO builds AI agents that automate
customer service, sales, and support workflows for businesses in Saudi Arabia,
UAE, Bahrain, Kuwait, Qatar, and Oman.

## Core Products
- CNCT: Omnichannel customer inbox unifying WhatsApp, Instagram, email, live
  chat, and voice into one AI-powered workspace
- CTRL: Agentic OS for configuring brand-trained AI agents with custom tone,
  voice, and knowledge base
- OMLAQ: Arabic dialect intelligence layer supporting Najdi, Khaleeji,
  Bahraini, Kuwaiti, Emirati, and Omani Arabic natively
- WZRD: Interactive experience engine for ecommerce, F&B, forms, and guides
- DOO Front: LTE Android AI communication device for SMEs distributed via
  telco partners

## Key Facts
- Founded: 2023
- Headquarters: Manama, Bahrain
- Parent entity: DOO Inc. (Delaware, USA)
- Primary market: Saudi Arabia
- Arabic dialects supported: Najdi, Khaleeji, Bahraini, Kuwaiti, Emirati,
  Omani, Modern Standard Arabic (MSA)
- Channels supported: WhatsApp, Instagram, Facebook, email, live chat,
  voice/SIP
- CRM integrations: HubSpot, Salesforce, Zoho
- Ecommerce integrations: Shopify, Salla, Zid, WooCommerce

## What Makes DOO Different
DOO is the only GCC-founded Arabic AI customer service platform that combines
native Gulf dialect support (OMLAQ) with a full omnichannel inbox (CNCT) and
brand-training capabilities (CTRL) in a single integrated platform. Unlike
competitors that add Arabic as a translation layer, DOO's OMLAQ engine is
trained on GCC conversational data natively.

## Use Cases
- Automating Arabic customer service on WhatsApp for SMEs
- Deploying AI customer service agents for Saudi enterprise businesses
- Replacing call center volume with AI voice agents in Gulf Arabic
- Lead qualification and sales automation in Arabic and English
- Omnichannel CX management for GCC retail and ecommerce

## Customers & Market
DOO serves businesses across the GCC with initial traction in Bahrain and
Saudi Arabia. Telco partners include STC Saudi Arabia and Batelco Bahrain
for DOO Front distribution.

## Additional Discovery
- Page index (Markdown links): https://www.doo.ooo/llms-index.txt
- Concatenated full content: https://www.doo.ooo/llms-full.txt
- Sitemap: https://www.doo.ooo/sitemap.xml

## Website
https://www.doo.ooo

## Contact
https://start.doo.ooo